Whitepaper
INNOVATION IN PAYMENT SOLUTIONS THAT CONNECTS
INSIGHT FOR THE FINANCIAL SERVICES SECTOR ON THE EMOTIONAL AND RATIONAL NEEDS OF CUSTOMERS FROM PAYMENT SOLUTIONS
The fintech industry is rapidly evolving payment solutions.
Customers have embraced contactless solutions that enable speed and convenience, such as mobile wallet technologies through Apple and Google Play, with over 32% of the adult population now using their mobile devices to make payments (ukfinance. org.uk.) Customers have also seen more businesses using contactless solutions, from established high street retailers to single merchant traders, enabling them to pay easier and more quickly than before, whether it be a mobile coffee shop or craft market stall. More recently, the rise of By Now Pay Later (BNPL) has also facilitated payments, with advances in open banking enabling seamless integration into the checkout process.
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